Privacy Policy

1. Information We Collect

a. Information You Provide

We may collect:

• Account information (e.g., name, email)
• User-provided inputs (e.g., symptoms, notes, preferences)
• Communications with support

b. Wearable and Device Data

If you choose to connect a wearable or third-party service (e.g., Oura, Apple Health, Google Health Connect), we may access data such as:

• Sleep data
• Heart rate and resting heart rate
• Heart rate variability (HRV)
• Activity and step data

This data is accessed only with your authorization.

c. Technical Information

We may collect limited technical data such as:

• Device type
• App usage data
• Log data for performance and security purposes

2. How We Use Information

We use collected information to:

• Provide and operate the Service
• Generate summaries and pattern-based views of your data
• Improve app performance and user experience
• Maintain security and prevent misuse

We do not use your data to make medical determinations.

3. Data Sharing

We do not sell your personal data.

We may share information:

• With service providers (e.g., hosting, analytics) under strict confidentiality obligations
• If required by law or legal process
• If you explicitly choose to share data (e.g., with a healthcare provider)

4. Data Storage and Security

We implement reasonable administrative, technical, and organizational safeguards to protect your data.

However, no system is completely secure, and we cannot guarantee absolute security.

5. Your Choices and Control

You may:

• Disconnect third-party integrations at any time
• Request deletion of your data
• Modify or update your information within the app

6. Data Retention

We retain your data only as long as necessary to provide the Service or as required by law.

7. Children's Privacy

Tivra is not intended for individuals under 18. We do not knowingly collect data from children.

8. International Use

If you access Tivra from outside your home jurisdiction, your data may be transferred and processed in other countries.

9. Disclaimer

Tivra is designed for general wellness awareness only. It does not provide medical advice, diagnosis, or treatment.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the Service constitutes acceptance of changes.

11. Contact

For questions or requests, contact:

support@tivra.com